Decathlon, a leading sports retailer, is putting digital innovation at the head of their priority list to help transform their customer experience and internal efficiency. The worldwide chain has adopted an efficient IoT Entrance Monitoring solution in Belgium to make sure their stores don’t exceed the number of people recommended by health authorities during Covid times.
Decathlon’s stores in Belgium felt the need to evolve during these pandemic times to offer a safer and more gratifying customer experience. 25 of their stores out of 37 in Belgium can now detect when maximum capacity is being reached and movement maps have been developed throughout the shop, also making it possible to visualize traffic in different areas through heat maps and differentiate most used routes and even potential cross selling between departments. This automated solution is provided by Proximus, and based on its LoRaWAN network, powered by Actility.
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