Partnership will result in cost savings for customers of Microshare’s washroom and on-demand cleaning solutions in North America and improved product availability and service for Skiply customers
PHILADELPHIA AND AIX-LES-BAINS, FRANCE, November 15, 2022 – Microshare, a leading Smart Building technology and sustainability data firm, will become the exclusive North America reseller of devices by Skiply, a specialist manufacturer of customer experience sensing devices, the companies announced today.
Skiply, based in Aix-Les-Bains, France, makes Internet of Things (IoT) devices for collecting anonymous, real-time customer feedback and requesting service assistance. Its connected survey terminals – compact boxes that operate on wireless networks – make it possible to instantly gather satisfaction data or address a service need in commercial spaces, such as offices, restaurants, stores and public washrooms. Its alert systems, which are integrated into several Microshare products, can be configured to notify dedicated sales or maintenance teams when problems are reported or the level of satisfaction deteriorates, improving service quality and customer loyalty.
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